FAQ
Registration
Click on “Sign Up” and fill up the mandatory details. Once completed, your application will be sent to us for verification and approval.
We offer more than a thousand products. You can now access Innovix Marketplace all the time, 24 hours a day, seven days a week, all year long and enjoy an even faster-ordering process like never before. With Innovix Marketplace, you can also access the latest promotions, price lists, announcements and events.
You need to be an IT reseller and the business owner to be able to apply an account.
You need to be an IT reseller and a business owner to be able to apply an account with us.
Please email us your Company Name to Innovix Marketplace Team at imp@innovix.com.sg and we will be able to assist you.
The owner of the company has to fill in the registration form online otherwise he/she may download the authorization form from our marketplace to authorize his/her employee to sign up on behalf.
You will need to fill up the authorization form provided and submit to imp@innovix.com.sg
To make a purchase online using a different company name, you will need to set up an account for each company.
Log in to your Innovix Marketplace account and go to My Account to update or change the information.
Yes, you can. Log in to your account and go to “My Account” and select “Address Book”. Click on “Request Change Billing Address” button to make the necessary changes.
Yes, you can. Log in to your account and go to “Manage Users” under “My Account” and select the user that you wish to remove the access rights, click on “Action” and select “Delete”.
Log in to your account and go to “Manage Users” under “My Account” to view all the authorized users.
The owner of the company has the rights to manage and authorize the users.
Yes, as the owner of the company, you can assign different access rights to each user and it can be change from time to time.
If you have forgotten your password, you may reset the password via www.innovixmarketplace.com/forgot-password
Alternatively, you may email us at imp@innovix.com.sg for further assistance.
You may reset your password via www.innovixmarketplace.com/forgot-password
You can fill-up the form via www.innovixmarketplace.com/contactus or email us at imp@innovix.com.sg