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IndonesiaFAQ
Cart & Order
Yes, you can duplicate a cart for different customer if you are ordering the same items.
There's a delete/duplicate button at the cart view.
There is a delete button under the “Action” column.
- Go and select a product
- Add to Cart and go to Cart
- Click on Check Out
- Enter delivery details
- Make Payment
We apologies that you will not be able to place order if the company did not authorised you with the rights.
You will receive an email notification on your successful order placed.
You can manage/track under “My Cart”.
You can contact your respective salesperson or email to imp@innovix.com.sg and we will assist you accordingly.
You can contact your respective salesperson for the change/cancel of an existing order or you can log in to your account and send us an order cancellation.
There is an order cancellation request which you can submit through your account.
Apologize for the inconvenience caused. You may email us at imp@innovix.com.sg or contact your respective salesperson. We will get back to you soonest.
Apologize for the inconvenience caused! You may send us your order number and the incorrect item to imp@innovix.com.sg or contact your respective salesperson.
Apologize for the inconvenience caused! Please email us the defective item and the order number to imp@innovix.com.sg or you may contact your respective salesperson. We will get back to you the soonest.
Yes, you can call your Salesperson to place an order. However, we offer an exclusive rate and brand on Innovix Marketplace. Do look out for our special promotion via www.innovixmarketplace.com
Yes, please kindly email us at imp@innovix.com.sg or you may contact your respective salesperson for assistance.