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FAQ

Return & Refund

Licences /Indent basis items are not eligible for return

You can send a order cancellation.

Please contact Salesperson.

The quality evaluation process may take 2 to 4 business days once the item reaches our Warehouse.
The refund process only egins after we have completed evaluating your returned product/s.

Innovix does not cover the delivery for returns.

Replacement items will be subject to stock availibity and management approval.

You will received an email notification on the replacement process.

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